If you find it cheaper, we'll match it

At participating Specialist Skin & Laser Clinics locations, we will match a competitor’s current advertised price for the same treatment, provided it is performed using the same equipment and/or products and carried out by appropriately qualified staff.

The competitor must be located within a 5-kilometre radius of the Specialist Skin & Laser Clinics location where the client is seeking to redeem the price match.

Treatments Covered

The Price Match Policy applies to:

• Laser Hair Removal treatments
• Skin treatments and services
• In-store skincare products

The Price Match Policy does not apply to:

• Cosmetic Aesthetics treatments
• Full Body Laser Hair Removal treatments
• Skincare products advertised by competitors through online retail or e-commerce websites

Proof of Competitor Pricing

Clients must provide proof of the competitor’s current advertised price at the time of purchase. Specialist Skin & Laser Clinics reserves the right to contact the competitor and take reasonable steps to verify that the advertised price is genuine, current, and applicable to the treatment or product being matched.

Quantity Limits

Clients may only purchase the same number of treatments as advertised by the competitor under the Price Match Policy. Where no maximum number of treatments is specified in the competitor’s advertisement, purchases are limited to a maximum of three (3) treatments per client at the matched price.

When the Price Match Must Be Requested

Clients must request the Price Match Policy at the time of purchase or before payment for the treatment or product is completed. The Price Match Policy cannot be applied retrospectively and will not be available for treatments or products that have already been paid for or received.

Exclusions

The Price Match Policy does not apply to:

• Offers available through group buying, discount, cashback, voucher or coupon websites
• Clearance, liquidation or closing-down sales
• Membership-only, employee-only or invitation-only offers
• Pricing errors or misprints

Right to Refuse

Specialist Skin & Laser Clinics reserves the right, at its sole discretion, not to match a competitor’s price in certain circumstances, including but not limited to special promotions, limited-time offers, pricing that cannot be reasonably verified, or where matching the price would be commercially impractical.

This Price Match Policy may be amended, suspended or withdrawn at any time without notice.